The crisisis handled.
Licensed technicians — armed with thermal cameras, bait stations, and ten thousand cleared infestations — arrive within ninety minutes of your call. Day or night. No exceptions.
Operating Record · 2026
Emergency calls answered this year
Average response time
Same-day resolution rate
Infestations cleared since 2009
"Your emergency became a statistic we're proud of."
Homeowners
Found droppings at 2 a.m. We're already on the way before you finish the sentence.
Restaurant & Food Service
Health inspection in 48 hours. We've cleared kitchens in 14. We know the clock you're on.
Property Managers
Tenants threatening leases. Our written clearance documentation ends disputes before they escalate.
Case File — Client Outcomes
Every case
was won.
Arranged by emotional intensity, not pest type. Because the crisis you're facing is personal — and so is our response.
"The inspector was at my door in forty-eight hours. Dispatch had us cleared in fourteen."
Maria called at 11:40 p.m. on a Tuesday after her prep cook found evidence behind the walk-in cooler. A routine health inspection was scheduled for Thursday morning. She had one shot.
Maria Castellanos
Owner, Castellanos Kitchen & Bar — Chicago, IL
Called: 11:40 PM, Tuesday
"We found droppings in the changing table drawer at 2 a.m. By 4 a.m., a technician was standing in our nursery with a thermal camera."
Three weeks after bringing their daughter home from the hospital, James discovered signs of mouse activity in the nursery. The call came in at 2:09 a.m.
James & Priya Whitfield
Homeowners — Oak Park, IL
2:09 AM
"Tenant was threatening to break the lease and post on social media. Dispatch documented everything. The case never went further."
Darnell managed a 48-unit building when three tenants on the third floor reported cockroach activity simultaneously. The threat of public reviews and legal action was immediate.
Darnell Okafor
Property Manager, Lakeside Residential Group — Evanston, IL
9:15 AM, Monday
Service Guarantee §1
If our technician does not arrive within ninety (90) minutes of confirmed dispatch, your service is rendered at no charge. No exceptions. No conditions.
Resolution Standard §2
Same-day resolution is defined as confirmed clearance and written documentation delivered within twenty-four (24) hours of the initial service call.
Follow-Up Protocol §3
All residential and commercial engagements include a mandatory seventy-two (72) hour follow-up inspection at no additional cost to the client.
Institutional Record
Credentials you can
verify.
Every license number below is public record. Every certification is current. Amateurs don't have paperwork like this.
Active Certifications & Licenses
Licensed Pest Control Operator
PCO-2847-AIllinois Dept. of Agriculture · Issued 2009
EPA Certified Applicator
EPA-7X-0192U.S. Environmental Protection Agency · Issued 2011
QualityPro Certified
NPMA-CERT-44National Pest Management Association · Issued 2014
Quality Management Certified
ISO-9001:2015International Organization for Standardization · Issued 2019
Technician Standards
200+ hrs
Annual training per technician
18-mo
Field apprenticeship required
Zero
Untrained technicians dispatched
100%
Background-checked staff
The Dispatch Guarantee
§ 90-Minute Arrival. A licensed technician arrives within ninety minutes of dispatch confirmation, or your service is free.
§ Same-Day Resolution. 99.2% of engagements are resolved within twenty-four hours. The 0.8% receive a full refund and free follow-up service.
§ Written Documentation. Every engagement produces a written clearance report suitable for health inspections, lease disputes, and insurance claims.
Dispatch Services Inc. · State of Illinois · Registered 2009
Dispatch Command
The crisis is real.
We'll handle it.
What Happens Next
Dispatcher confirms your address and situation
Nearest licensed technician is assigned and en route
Technician arrives within 90 minutes with full equipment
Written clearance report delivered same day
90-minute guarantee. If we're late, you pay nothing. This guarantee is in writing on every engagement confirmation.